Welcome to The Little Heaven – A Proud Initiative of SPS Hospitality.
By accessing, browsing, or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any booking or using our services.

1. General Use

The content on this website is for general information and promotional purposes only.

We reserve the right to update, modify, or remove any part of these Terms without prior notice.

2. Bookings & Reservations

All bookings are subject to availability and confirmation.

Guests must provide accurate details during booking. SPS Hospitality will not be liable for incorrect information provided by the guest.

Advance payment may be required to secure your reservation.

3. Cancellations & Refunds

Cancellation and refund policies may vary depending on the type of booking, season, and offers.

No-shows or last-minute cancellations may result in forfeiture of booking amount.

4. Guest Responsibilities

Guests are expected to maintain decorum, follow property rules, and respect fellow guests and staff.

Any damage to property caused by the guest will be chargeable.

Illegal, disruptive, or unsafe activities are strictly prohibited.

5. Liability

SPS Hospitality shall not be liable for loss, theft, injury, accident, or damage incurred during your stay.

Use of facilities (including recreational areas, pools, etc.) is at the guest’s own risk.

6. Intellectual Property

All website content, including text, images, logos, and branding, belongs to SPS Hospitality.

Unauthorized use, reproduction, or distribution of any content is prohibited.

7. Privacy

Personal details collected during booking are used only for reservation and communication purposes.

We respect your privacy and safeguard your information in compliance with applicable laws.

8. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of Kolkata, West Bengal courts only.

By continuing to use our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.